At Hukuk&Co, we recognize the growing importance of e-commerce in Türkiye and the regulatory requirements that businesses must comply with to operate legally in this sector. The Turkish government has set out specific rules for e-commerce platforms through the ETBİS (Electronic Commerce Information System), and our legal team is here to guide businesses through the registration process and ensure full compliance with all relevant laws.
We offer comprehensive legal services to assist both local and foreign e-commerce businesses in registering with ETBİS and ensuring that they meet all necessary legal and regulatory requirements. Whether you are a startup or an established business, our team is equipped to support you in achieving full compliance with Turkish e-commerce laws.
- Mandatory Registration: All businesses operating an e-commerce platform in Türkiye are required to register with the ETBİS system. Our legal team will guide you through the registration process, ensuring you submit the correct documentation and meet all deadlines.
- Company Information Submission: We assist businesses in submitting the necessary company information to ETBİS, such as company name, trade registry number, and contact details. This registration ensures that your platform operates within the legal framework set by the Turkish authorities.
- Consumer Protection Laws: We ensure that your e-commerce platform complies with Turkish laws related to consumer protection, including the Law on the Protection of Consumers (6502). We advise on best practices for providing clear information about products and services, offering fair returns and refunds, and ensuring transparency in online transactions.
- Data Protection and Privacy: In line with KVKK (Personal Data Protection Law), we help e-commerce businesses comply with data protection regulations to safeguard customer information. This includes implementing data security measures and ensuring that your privacy policy is clear and legally sound.
- Electronic Payment Regulations: Our team advises on compliance with Turkish regulations related to payment systems for e-commerce businesses. This includes understanding the legal framework for electronic payment providers and ensuring that payment transactions on your platform are secure and comply with regulations set by the Central Bank of the Republic of Turkey (CBRT).
- Terms and Conditions: We help businesses draft clear and comprehensive terms of service for their platforms. These agreements must outline the rights and responsibilities of both the business and the customers in line with Turkish commercial law.
- E-Signatures: We guide businesses in complying with Turkish laws on electronic signatures, ensuring that your e-commerce transactions are legally binding and valid under Turkish law.
- E-Commerce Notifications: We assist in fulfilling notification obligations by ensuring that all required information is presented on your platform, including your company’s registration details, legal notices, and the contact information for customer support.
- Advertising and Promotions: We ensure that your advertising strategies and promotional offers comply with Turkish e-commerce regulations, preventing any misleading advertising practices and ensuring transparency in all marketing activities.
- Consumer Dispute Resolution: We offer guidance on resolving disputes between e-commerce businesses and consumers. Whether it is related to product quality, refunds, or online services, our team ensures that disputes are handled efficiently, adhering to Turkish consumer protection regulations.
- Legal Protection in E-Commerce Litigation: Should you encounter legal challenges related to your online business, our team provides expert legal support to defend your rights and ensure that your e-commerce operations are protected under Turkish law.
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At Hukuk&Co, we offer a strategic approach to managing your e-commerce operations in Türkiye. From ETBİS registration to compliance with Turkish consumer protection laws, we provide full legal support for your online business to ensure it operates within the legal framework.
- Business Assessment: We analyze your e-commerce business model and help identify any potential legal issues or areas of concern. Our team will explain all the regulatory requirements specific to your business and the steps you need to take to comply with Turkish e-commerce laws.
- ETBİS Registration Guidance: We provide step-by-step guidance to help you navigate the ETBİS registration process, ensuring that your platform is registered properly and legally compliant.
- Documentation Preparation: We assist in preparing all the necessary documents required for registration and compliance, including drafting terms of service, privacy policies, and consumer protection guidelines.
- Data Protection Compliance: We ensure your platform adheres to data protection laws, advising on necessary measures for handling personal data securely and complying with privacy regulations.
- Regular Compliance Checks: We offer ongoing support to ensure your e-commerce business remains compliant with Turkish regulations, providing regular checks and updates as laws evolve.
- Customer Support & Legal Updates: We assist in ensuring that your customer service practices comply with Turkish consumer protection laws and are aligned with best practices.
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Contact Us for E-Commerce Compliance Support
If you are operating or planning to operate an e-commerce business in Türkiye, legal compliance is essential. Our team at Hukuk&Co is ready to help you navigate the complexities of ETBİS registration and ensure that your business complies with all necessary regulations. Contact us today for a confidential consultation and ensure that your e-commerce operations are fully compliant and legally protected in Türkiye.